At Sleemon Furniture, we are committed to protecting your privacy and ensuring that your personal information is handled with care. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website, make a purchase, or interact with us. By using our services, you agree to the practices described in this policy.

1. Information We Collect

We collect personal and non-personal information to provide you with the best possible shopping experience. This includes,

Personal Information:
  • Name
  • Email address
  • Phone number
  • Billing and shipping addresses
  • Payment information (processed securely via trusted third-party providers)
Non-Personal Information:
  • IP address
  • Browser type
  • Device information
  • Pages visited on our website
  • Time and date of visit
We may collect this information when you,
  • Register or create an account
  • Place an order
  • Subscribe to our newsletter.
  • Contact us through email, phone, or our website form.
  • Browse or interact with our website.

2. How We Use Your Information

Your information is used only for legitimate business purposes, including,

  • Processing and fulfilling your orders
  • Communicating with you regarding your order status or customer service inquiries
  • Sending promotional emails or newsletters (if you opt in)
  • Improving our website’s performance and user experience
  • Detecting and preventing fraudulent activity
  • Meeting legal and regulatory requirements

We value your trust and will never sell, rent, or trade your personal information to third parties for their marketing purposes.

3. Sharing Your Information

We may share your personal information with trusted third parties only when necessary, including,

  • Payment processors to securely process your payments
  • Shipping partners to deliver your orders
  • Marketing platforms for email communication (only if you have opted in)
  • Legal or regulatory authorities, when required by law

These third parties are required to maintain the confidentiality and security of your information.

4. Security of Your Information

We take the security of your personal information seriously. Our website uses secure encryption technologies such as SSL (Secure Socket Layer) to protect your data during transmission. We also follow industry best practices for data storage and access control to prevent unauthorised access, loss, or misuse of your information.

While we strive to protect your information, no method of online transmission or storage is 100 per cent secure. However, we continuously update our systems to minimise any risks.

5. Your Rights and Choices

You have the right to access, update, or delete your personal information at any time. You can do so by contacting us at sleemonpty@gmail.com.

You can also:

  • Unsubscribe from our marketing emails by clicking the unsubscribe link included in every email
  • Request a copy of the personal information we hold about you.
  • Request that we correct or delete inaccurate or outdated data.

Please note that certain information may be retained for legal, accounting, or security purposes.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience, personalise content, and analyse website traffic. Cookies are small files stored on your device that help us understand how you interact with our website.

The types of cookies we use include:

  • Essential cookies for basic website functionality
  • Performance cookies are used to track page visits and site behaviour.
  • Marketing cookies for advertising and retargeting

You can manage or disable cookies in your browser settings, although doing so may affect the functionality of our website.

7. Third-Party Links

Our website may contain links to third-party websites, such as social media platforms or other businesses. We are not responsible for the content, privacy policies, or practices of these external websites. We encourage you to review their privacy policies before providing any personal information.

8. Children’s Privacy

Our website and services are not intended for use by children under the age of 13. We do not knowingly collect personal information from children. If we become aware that we have unintentionally collected such information, we will take steps to delete it immediately.

9. International Data Transfers

Sleemon Furniture is based in South Africa, and your data will be processed following local laws. If you access our website from outside South Africa, please be aware that your information may be transferred to, stored, and processed in a country with different data protection laws.

By using our website, you consent to such data transfers and agree to this Privacy Policy.

10. Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy regularly to stay informed.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your data, please feel free to contact us:

Sleemon Furniture
19 Industrial Road, Amalgam, Johannesburg 2092, South Africa
Email: sleemonpty@gmail.com
Phone: 0696214300

Thank you for trusting Sleemon Furniture. We are committed to protecting your privacy and providing a safe, enjoyable shopping experience.